FAQs
- Can I come into the showroom?
- Can I order online?
- Is there a minimum order?
- How how do I know what size to order?
- How does pricing for screen printing work?
- How does pricing for Digital work?
- How does pricing for Embroidery work?
- Why do more colours cost more?
- What t-shirts do you use?
- What is the maximum amount of colours you can print?
- How long will my job take?
- What file type do you need for the artwork?
- Can I supply my own Stock?
- Can you design the logo we want printed?
- Will I need to pay setup?
- How can I reduce the costs per shirts?
- What is the difference between a bitmap and a vector file?
- Why do you require vector images?
- What does “convert fonts to outlines” or “embed fonts” mean?
Can I come into the showroom?
We are currently open by appointment only. Please call or email, if you would like to come into the office to look at stock or if you would like to collect an urgent order.
Can I order online?
Yes you can.
Placing an order online
If you wish to design your own or use one of our designs, go here to start designing. There is no minimum order, decoration in full colour Direct To Garment Digital printing, and you can collect from store in Osborne Park, or shipping is available Australia wide.
We are happy to check over your artwork for orders under 20 units, however we do have a strict minimum of 20+ units for in store orders or artwork processing.
Ordering 20+ online
If you require a more personal touch, can't make it to the store, and are looking for 20 or more units, we can assist in customisation of your garments & directing you to the best decoration method via email. We offer online quoting & approvals, online payment, proofing, plus shipping options as required.
You will need to speak to one of our apparel experts at sales@fabricprinter.com.au.
Alternatively, you can contact one of our apparel experts directly:
Sally - sally@fabricprinter.com.au
Nikia - nikia@fabricprinter.com.au
Sophie - sophie@fabricprinter.com.au
How do I know what size to order?
To work out your size, lay your shirt down flat and measure as per the diagram below. Compare that measurement to the size chart supplied on each products page.
How does pricing for screen printing work?
Pricing for screen printing is based on 3 variables.
- The number of garments to be decorated
- The number of colours in each print
- The number of prints on the shirts i.e. Front only or front, back, sleeve etc
To give you an accurate price we need to know these three variables.
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How does pricing for Digital work?
- The number of garments to be decorated
- The number of prints on the shirts i.e. Front only or front and back etc
- And the size of the logos
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How does pricing for Embroidery work?
- The number of garments to be decorated
- The size and complexity of your design
- The number of embroideries on the shirts i.e. Front only or front and back etc
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Why do more colours cost more?
The way screen printing works we have to set a screen up for every colour in every print. The more screens, the higher the set up costs. It also takes longer to print 4 colours as we need to make 4 separate print passes on each tee.
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What t-shirts do you use?
- AS Colour
- American Apparel
- Anvil
- Aussie Pacific
- Biz Collection
- Gildan
- Johnny Bobbins (JB's Wear)
- Ramo
What is the maximum amount of colours you can print?
We can print up to 12 spot PMS colours on white garments (11 on coloured / dark garments). Another option we have is CMYK process printing, PMS colour matching is not available for this method, and there will be colour shifting within your order.
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How long will my job take?
Online Order 1 to 20units
We provide the follow 3 turnarounds for all online orders.
- 24hr Express Orders
- 2 to 3 days Rush Order
- 4 to 14 standard Orders
Screen Print Order 20+
Our standard turnaround is 10 working days from Artwork Approval. We are happy to provide a “rush” service for a small additional cost, please call us for this service. sales@fabricprinter.com.au
Embroidery Print Order 20+
Our standard turnaround is 14 working days from Artwork Approval. We are happy to provide a “rush” service for a small additional cost, please call us for this service. sales@fabricprinter.com.au
What file type do you need for the artwork?
For the majority of spot colour work we require a vector image file created in a program like Adobe Illustrator, Macromedia Freehand or Corel Draw. They will have file extensions such as PSD., .AI, .EPS, .PDF, .CDR &.FH.
Note that not all files that have these file extensions are necessarily vector image files. For example you can save a bitmap file as nearly all these file types. The file has to be created from scratch in the programs above.
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Is there a minimum order?
Yes, we do have a minimum. They are as follows:- Screen printing - 20 units Per Design
- Embroidery - 20 units Per Design
- Digital Printing - 10 units Per Design
- Transfers - 20 units Per Design
- Design your own Digital Printing - No minimum order
- Blanks - 20 units. Please email us a quote request.
Can I supply my own stock?
No, we DO NOT accept supplied stock. The only way for us to guarantee our work is to supply the whole order to control print variables involved in producing your goods. We carry a large amount of stock on hand which generally allows us to fix any issues that may arise. This allows us to have a replacement guarantee for anything that we supply.
Can you design the logo we want printed?
Yes. Subject to availability, we have in house Graphic designers to create the look you are after. Turn around time for this is around 1 week from supply of design details, starting form $105 p/h. From a t-shirt design to a complete corporate image we can give your business, brand or organisation a professional look.
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Will I need to pay setup?
No, we do not charge setup fee's.
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How can I reduce the costs per shirts?
There are a few different ways to reduce the costs involved:
- Increase the volume being manufactured
- Reduce the number of colours in each design
- Reduce the number of locations being decorated
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What is the difference between a bitmap and a vector file?
Bitmaps (also called "raster") are made up of pixels, while vector images are composed of mathematical formulas that consist of curves and points. As such, they can be resized at will without losing quality. Making a bitmap larger makes the pixels larger too and the result can be blurry and jagged. Photos are bitmap images, and so are file formats like bmp, jpg, and psd.
Vector images have crisp lines and can be resized as big as a house without losing any image quality. Vector images are created in programs like Adobe Illustrator, Macromedia Freehand and Corel Draw.
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Why do you require vector images?
Vector images are made out of lines and shapes. This helps us when we need to separate colours. Each shape that has the same colour is separated from the image. This can’t effectively be done with a bitmap image when printing with spot colours.
For occasions where it is acceptable to use bitmap images, please refer to our Digital Printing or CMYK blended print process. They are occasionally acceptable for single colour prints at a minimum of 300dpi. If in doubt, please forward all artwork to your sales consultant for clarification.
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What does “convert fonts to outlines” or “embed fonts” mean?
Fonts aren’t automatically transferred with a vector file when it is created in a program like Adobe Illustrator. When using fonts in the program, the text is linked to a font file located on your computer. If that text is not converted to shapes or outlines or “embedded”, in the program, when you send that file to us if we don’t have the font installed on our computer the font you have used will be substituted for a different font that is installed on our system.
To get around this you need to convert fonts to outlines or embed the fonts. To do this in Adobe Illustrator you can right click on the text and choose “Create Outlines” alternatively if you go to Type>Create Outlines or finally you can use the hotkeys Shift+Ctrl+O. This will convert all you type to shapes and it will transport within your file.