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FAQ
Can I come into the showroom?
Yes our fully stocked showroom is open Monday to Thursday 9:00am - 4:30pm and Friday 9:00am - 3:30pm. You can drop in to browse stock, view samples, or place and collect orders. If you'd like specialised help from one of our experts you can book a meeting above!
Do you ship Interstate?
Yes, we offer Australia-wide standard and express shipping via Australia Post.
How Long will my job take?
Production time varies depending on the t-shirt printing or decoration method chosen.
Screen Printing: 2 - 4 weeks
Embroidery: 2 - 4 weeks
DTG and DTF Digital Printing Services: We offer a range of production times -
Same Day Express | - 24HR
Available for black & white Tees only, in a range of tees, long sleeves, and tanks shown under the ‘Same Day Production’ category. All other rush-order items may be subject to a $25 airbag fee if higher quantities are needed.
Rush Order | 2- 3 DAYS
Available for most products in Black and White only.
Standard | 4 - 14 DAYS
Standard production on non-inventory items that require the stock to be ordered in.
Australian Postage
There are no guarantees for delivery times; the guide below is only for reference.
Express Post: Overnight to 3 Days, depending on your location
Parcel Post: 3 to 7 days, depending on your location
Please note: During periods of high demand the Express 24HR & Rush Order 2-3 day service may not be available, we will notify you if there are any issues.
Is there a minimum order size for t-shirt printing runs?
DTG and DTF Digital Printing Services: 1 unit
Screen Printing: 20 units
Embroidery: 10 units
How are garments sourced?
We source garments from suppliers who have a responsible sourcing policy.
AS Colour - AS Colour Responsible Sourcing Policy
Biz Collection - Biz Collection Corporate Social Responsibility Policy
JB's Wear - JB's Wear Ethical Policy
Gildan - Gildan Responsible Sourcing Policy
Can I provide my own?
No, we do not print on supplied stock. The only way for us to guarantee our work is to supply the whole order to control print variables involved in producing your goods. We carry a large amount of stock on hand which generally allows us to fix any issues that may arise. This allows us to have a replacement guarantee for anything that we supply.
I have an idea for a T-shirt? Can The Fabric Printer design it?
Yes! We have experienced staff and in-house graphic designers that can help bring your t-shirt concept to life. To get the best results you will need to supply us with high resolution artwork files for logos or images that you wish to use in the layout. You can also use our online design-your-own T-shirt tool, to play around with some mock-up ideas!
What filetype do I need for my shirt design's artwork? What are your minimum art specs?
The ideal file type and specification can vary depending on both the style of artwork you are printing and the chosen decoration method but it's always best to provide us with the highest resolution file you have available. Check out our detailed Artwork Specs but if you're unsure just ask our expert staff!
What shirt sizes can you print?
We have access to a wide range of t-shirt sizes. AS colour offer a selection of their best selling T-shirts in 5XL, and JB's offer up to 12XL T-shirts incertain styles.
Generally, the print size is determined by the garment size. The maximum print sizes for each service are as follows:
DTG Printing - 360mm wide x 450mm Tall
DTF Printing - 380mm wide x 480mm Tall
Screen Printing - 380mm wide x 480mm Tall (T-Shirts)
Screen Printing - 480mm wide x 580mm Tall (Tea Towels)
What is the cost per shirt based on?
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- The unit price per printed t-shirt is based on the following
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- The volume of garments ordered
- Number of positions printed
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The decoration method DTG Printing, DTF Printing, or Screen Printing
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- Click Here for more details about pricing
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What is the most cost-effective t-shirt printing method for me?
This depends on the volume of garments required and the decoration method used to produce the order. Depending on the artwork's suitability for each process, digital services are typically cheaper for smaller orders, and screen printing becomes more cost-effective for large orders.